Privacy Policy

Effective: 10/23/2025

Petals to Roots Wellness (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or engage with our holistic wellness services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Name, email address, phone number, and any other contact details you voluntarily provide.

b. Health and Wellness Information

Information you share regarding your wellness goals, health concerns, or lifestyle for the purpose of consultation or holistic assessment.

c. Technical and Usage Data

Non-personally identifiable information collected through cookies or analytics tools (such as browser type, device, pages visited, and general site behavior).

2. Purpose of Data Collection

We collect and process personal information for the following purposes:

To provide holistic wellness consultations, education, and support.

To communicate with you regarding appointments, updates, or related services.

To personalize your experience and deliver relevant recommendations.

To maintain internal records for business and client service purposes.

To comply with applicable laws, regulations, and ethical standards.

We do not use your information for automated decision-making or profiling.

3. Legal Basis for Processing (if applicable under GDPR)

We process personal data based on one or more of the following lawful bases:

Consent: You have given clear consent for us to process your personal data for a specific purpose.

Contractual Necessity: Processing is necessary to provide requested services.

Legal Obligation: Processing is required to comply with applicable legal obligations.

Legitimate Interests: Processing is necessary for our legitimate business interests, provided they do not override your rights.

4. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
Access to personal data is restricted to authorized personnel only, and any health-related information shared is treated as confidential.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information.
We may share information only in the following limited cases:

With your express consent.

With trusted service providers who assist in operating our website or scheduling systems (who are bound by confidentiality agreements).

When required by law, subpoena, or regulatory obligation.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
You may request deletion of your personal information at any time by contacting us (see Section 10).

7. Cookies and Tracking

Our website may use cookies and analytics tools to enhance your experience and improve our content.
You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

8. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal information.

Request correction or deletion of inaccurate data.

Withdraw consent at any time.

Restrict or object to certain processing activities.

Requests can be submitted to the contact listed in Section 10.

9. Links to Third-Party Sites

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of those sites.

10. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Petals to Roots Wellness